Middle-east Arab News Opinion | Asharq Al-awsat

Apple Faces Lawsuit over ‘Touch Disease’ | ASHARQ AL-AWSAT English Archive 2005 -2017
Select Page
Media ID: 55357359

A customer holds an iPhone 6 mobile phone in an Apple Store in Beijing, China, 17 June 2016. EPA/HOW HWEE YOUNG

Owners of iPhone 6 and iPhone 6 Plus smartphones who say a design defect causes the phones’ touchscreens to become unresponsive, making them unusable, have pushed for legal action against the technology giant Apple Inc.

Complainants linked the problem to Apple’s decision not to use a metal “shield” or “underfill” to protect the relevant parts, as it did on versions of the iPhone 5.

According to a proposed nationwide class-action lawsuit filed on Saturday, Apple has long been aware of the defect.
The touchscreen often holds up after a flickering gray bar appears atop the touchscreens, Apple has refused to fix it.

“The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect,” according to the complaint filed in federal court in San Jose, California.

Todd Cleary of California, Jun Bai of Delaware and Thomas Davidson of Pennsylvania are the named plaintiffs in the lawsuit, which accuses Apple of fraud and violating California consumer protection laws. They seek unspecified damages.

Apple did not immediately respond on Monday to a request for comment.

Problems with iPhone 6 touchscreens were described online last week by iFixit, which labeled the issue “Touch Disease.”

That company sells repair parts and has previously analyzed other Apple products.
Apple, based in Cupertino, California, sold 166.4 million iPhones, generating $108.5 billion of net sales, in the first nine months of its current fiscal year.